Privacy Policy

Effective Date: [July 4th, 2025]

Company: The Anchored Agency LLC

Contact: info@theanchoredagency.com

Our Commitment to Privacy

At The Anchored Agency, your trust means everything to us. We’re passionate about helping artists grow, and we’re equally passionate about respecting and protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or engage our services.

We’re committed to transparency, ethical practices, and never compromising your privacy — ever.

1. Information We Collect

When you work with The Anchored Agency or interact with our website, we may collect the following types of information:

• Name
• Email address
• Phone number
• Payment information (processed securely via Stripe)
• Spotify artist profiles and music links
• Uploaded images or artwork for promotional use (minimum size: 1600×1600 pixels)
• Professional artist photos submitted for campaign branding
• Email opt-in for updates, promotions, and campaign news

We only collect what is necessary to deliver high-quality marketing campaigns and communication

2. How We Use Your Information

Your data is used exclusively to:

• Execute and manage your campaign
• Process and confirm payments via Stripe
• Communicate with you regarding your booking or submissions
• Deliver promotional materials or newsletters (if opted-in)
• Provide technical or campaign-related support
• Contact you for testimonial approval (only with your consent)

We do not sell, rent, or share your personal information with third-party companies, record labels, or marketing affiliates.

3. Payment and Security Measures

All payment transactions are processed securely through Stripe, one of the leading payment providers in the industry. We never see or store your full credit card number on our servers.

To safeguard your data, we implement the following security protocols:

• Encrypted SSL (Secure Socket Layer) connections across our website
• Firewall protection on all server environments
• Internal access controls to limit data visibility to only necessary staff
• Regular audits of stored campaign information and client records

Your privacy is non-negotiable, and we go above industry standards to ensure your data remains protected.

4. Data Retention and Storage

For ongoing clients enrolled in our Play Pro service, we retain your information for the duration of your active campaign. You may cancel your subscription and request data deletion at any time.

For one-time “Pay and Play” campaigns, data is retained for a standard period of 12 months for internal analytics and customer support, after which it is archived or deleted.

5. Data Access and Deletion

You may contact us at any time to:

• Request access to the data we’ve stored about you
• Update your personal or artist information
• Request that your data be deleted from our systems entirely

To make a request, simply email us at info@theanchoredagency.com and we’ll respond within 5–7 business days.

6. Use of Testimonials and Artist Content

We may highlight successful campaign outcomes, testimonials, or client quotes for marketing purposes only with your explicit written permission. We will never publish your likeness, name, or results without consent.

7. Children’s Privacy

The Anchored Agency’s website and services are open to all ages. However, we do not knowingly collect personal information from children under the age of 13. If you believe a minor has submitted information to us inappropriately, please contact us immediately.

8. Third-Party Platforms and Tools

We use Stripe for payment processing and may use tools for email marketing and internal analytics. These platforms are bound by their own privacy and security standards, which comply with global privacy regulations. We do not use cookies, heat maps, or behavioral tracking systems on our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted to this page with arevised “Effective Date” at the top. Your continued use of our website or services after updates signifies your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or need help accessing or managing your information, please contact us: